Personal Data

In the EU’s General Data Protection Regulation (GDPR), Personal Data is defined as “…any information relating to an identified or identifiable natural person (“data subject”); an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that person.”

How we use your information

The following privacy policy will outline how Alphalink Legal Services Limited will collect and use your data. Your personal data may be used for one of the following purposes:

·         Provide and manage your client account or matter.

·         Supply our services to you. Your personal details are required in order for us to enter into a contract with you.

·         Personalising and tailoring services for you.

·         Communicating with you. This may include responding to emails or calls from you.

·         Supplying you with information by email and/or post that you have opted-in to (you may unsubscribe or opt-out at any time by notifying us).

Why do we need to collect and store personal data?

In order for us to do any of the above, we must collect and store your data firstly for correspondence purposes. We will ensure that the information collected will only be used for its intended purpose and does not constitute an invasion of your privacy.

Alphalink Legal Services Limited may wish to contact you for marketing purposes, however we would contact you for additional consent for that purpose if not already given.

Will we share your personal data with anyone else?

We may need to pass your details onto third parties who are either contracted to, or part of the Alphalink Legal Services Limited group of companies. Any third parties who we do pass your details onto are obliged to store your details securely and only process them if responding to matters on our behalf. When the time comes that they no longer require your personal data, they will dispose of this accordingly and in line with our company policy. If we wish to pass your personal data to a third party, we will only do so with your explicit consent, unless we are legally obliged to do so otherwise.

How will we use the personal data we collect about you?

Processing data constitutes as collecting, storing and using. We will process this data in accordance with the GDPR. We will do our utmost to keep your information accurate and up to date and not keep it longer than is necessary. Alphalink Legal Services Limited may issue occasional reminders to all customers to keep their contact details up to date and will update them accordingly.

Please be advised that there is information that we are required to keep in accordance with the law, such as information needed for tax and audit purposes. Personal data may be held for longer than these periods, however this will depend on the individual needs of the company.

Under what circumstances will we contact you?

We will only ever contact you when necessary, or when you have requested that we do so. We do not mean at any point to be intrusive or ask for unnecessary information. We will do our best to ensure that the information we hold is as secure as possible to minimise the risk of unauthorised access or disclosure.

Can you find out about the personal data that we hold about you?

If you want to see what personal data we hold on you and how it is processed, you may contact us to request this. This is known as a Data Subject Access Request (DSAR) and you must request this in writing (either by post or email), providing the necessary identification before any information is released. If Alphalink Legal Services Limited do store any of your personal data, you may request information on the following:

·         Identity and the contact details of the person or organisation that has determined how and why to process your data. In some cases, this will be a representative in the EU.

·         Contact details of the GDPR owner, where applicable.

·         The purpose of the processing as well as the legal basis for processing.

·         If the processing is based on the legitimate interests of Alphalink Legal Services Limited or a third party, information about those interests.

·         The categories of personal data collected, stored and processed.

·         Recipient(s) or categories of recipients that the data is/will be disclosed to.

·         If we intend to transfer the personal data to a third country or international organisation, information about how we ensure this is done securely. The EU has approved sending personal data to some countries because they meet a minimum standard of data protection. In other cases, we will ensure there are specific measures in place to secure your information.

·         How long the data will be stored.

·         Details of your rights to correct, erase, restrict or object to such processing.

·         Information about your right to withdraw consent at any time.

·         How to lodge a complaint with the supervisory authority.

·         Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data.

·         The source of personal data if it wasn’t collected directly from you.

·         Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.

What forms of ID will you need to provide in order to access this?

Alphalink Legal Services Limited will accept the following forms of ID when information on your personal data is requested:

Passport; Photo Driving Licence; Utility Bill/ Bank Statements (from the last three months); Notarised ID Document.

Contact details of the GDPR Owner

If you wish to submit a DSAR, or have any questions regarding this privacy statement, you must do so in writing using the following information.

Address:

7 Clapperknapper, Castle Hill, Ebbsfleet, Kent, DA10 1AE

 

Email:

info@alphalinklegal.com

 

Telephone:

03301113506

 

How we use cookies

 

 A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website contains links to our partners, as well as other external sites. You should note, that if you click through to any of these external sites, we do not have control over that site (unless it is a website which forms part of the Alphalink Legal Services Limited Group of companies.) We cannot be responsible for the protection of any information that you provide to these other websites as they are not governed by this privacy statement. You should always exercise caution and look at the privacy statement of whichever website it is that you are visiting.

Policy Changes

 

Alphalink Legal Services Limited reserves the right to change this privacy policy and will post any revisions on this web site. Your continued use of this web site will be subject to the then-current privacy policy.